FAQs

Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay and PayPal. All prices are in USD.

Yes. Payments are processed by Shopify Payments and PayPal (PCI DSS Level 1). We never see or store your full card number.

Within 12 hours of placing it, yes - email support@voriqok.com with your order number. After that the order may already have been processed; you can return it under our 30-day guarantee once it arrives.

Within the United States only.

Free on every order, no minimum.

Orders are processed within 1-3 business days, then take about 7-12 business days in transit - most customers receive their order within 8-15 business days. See our Shipping Policy.

You'll get a shipping confirmation email with a tracking number. Tracking can take 2-4 business days to show its first scan after the label is created.

Email us with your order number. Lost packages are replaced or refunded; damaged items are replaced or refunded when reported within 7 days of delivery with photos.

A 30-Day Money-Back Guarantee: return any physical product within 30 days of delivery for a full refund of the product price. Email us for an RMA before shipping anything back.

If the item is defective, damaged or not what you ordered, we do. For change-of-mind returns, you cover the return shipping. There is no restocking fee.

3-5 business days after we receive and inspect the return, to your original payment method. Your bank may take a further 5-10 business days to post it.

Yes - a 1-Year Limited Warranty against defects in materials and workmanship, from the delivery date. See our Warranty Policy.

• Email: support@voriqok.com (reply within 2 business days)
• Phone: +1 (404) 666-5179, Monday-Friday, 9:00 AM-5:00 PM (EST)
• Mail: Pandax LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, United States